Important information about your waste and recycling collections

Due to a surge in staff shortages because of the continued impacts of Covid-19 and staff sickness, alongside a national shortage of HGV drivers, we’re currently unable to provide our standard recycling service.

From July 19 all households across the Borough will move to a temporary four weekly recycling box collection (paper, cardboard, tins, glass). All other waste collections remain unchanged.

Due to the complicated nature of the collection rounds, please read the below information carefully.

If your recycling collection is due this week (week commencing July 19), you should put your recycling boxes out as normal. If your recycling is collected, your next collection will take place in four weeks’ time (week commencing August 16).

If your recycling is not collected within 24 hours, please bring it back in and put it back out on your next collection day in two week’s time (week commencing August 2)

If your recycling collection is due next week (week commencing July 26), you should put your recycling boxes out as normal next week. If your recycling is collected your next collection will take place in four weeks’ time (week commencing August 23).

If your recycling is not collected within 24 hours, please bring it back in and put it back out on your next collection day (week commencing August 9).

We will keep this under regular review and will return to our normal service as soon as possible. We’ll let you know as soon as anything changes and our website is currently being updated with further advice.

During this period the recycling crews will be collecting additional recycling, providing it is presented in sturdy containers. Excess cardboard must be broken down into manageable pieces and bundled neatly next to recycling boxes ready for collection.

Please note these changes don’t affect black wheelie bin, blue bag, plastic recycling, food waste, garden waste or clinical waste collections. If you receive any of these services, these will continue as normal.

Thank you for your understanding and we apologise for any inconvenience caused.